Delve into the comprehensive details, specific stipulations, and unique exceptions related to Macy's $49 free shipping proposition.
Qualifying for No-Cost Delivery
Unlocking the benefit of no-cost delivery involves the following:
- Adding merchandise worth at least $49 to your shopping cart.
- Rest assured, there's no need to scramble for special discount promo codes or coupons.
Note! The cost of gift-wrapping services, Gift Card purchases, and applicable taxes do not contribute towards meeting the free shipping benchmark.
Guidelines on No-Cost Delivery Usage
The no-cost delivery provision applies to:
- Regular delivery directed to a single location
- Can be extended as a discount on express or overnight delivery options, subject to the payment of additional charges
Conversely, the provision does not extend to:
- Bulky merchandise such as furniture, mattresses, or oversized rugs
- Purchases made physically in Macy's stores
- Orders placed previously
- Orders necessitating international delivery
Extra Charges for Non-Contiguous U.S. Customers
A $10 additional charge is applicable for customers residing outside the contiguous United States, including places such as:
- Hawaii
- Alaska
- Puerto Rico
- Guam
- American Samoa
- Micronesia
- Marshall Islands
- North Mariana Islands
- Palau
- U.S. Virgin Islands
Deliveries to Several Addresses
While dispatching an order to multiple addresses, only the first delivery location can benefit from the no-cost delivery offer. Standard shipping rates are applicable to all the subsequent addresses.
Restrictions on No-Cost Delivery
No-cost delivery does not extend to items directed to U.S. territories or APO/FPO addresses. Shipping surcharge still applies to certain items that are large or heavy. Some items are restricted due to shipping limitations, including:
- Aerosols
- Items in pressurized spray cans
- Alcohol-based products (e.g., hairspray, nail polish, nail polish remover, shaving cream)
Such items need to be shipped via Standard Ground Shipping only, as mandated by air transport regulations, and thus are not eligible for express or overnight shipping options.
Easy Return Process
Macy's permits merchandise returns via mail or in-store for a complete refund, which will be credited to the original mode of payment. However, free returns do not include:
- Gift cards
- Food items
- Gourmet gifts
- Home decor items such as lamps, wall art, mirrors
- Large items like furniture, mattresses, area rugs
International Orders and Gift Returns
The no-cost delivery offer is not valid for international orders. Gift returns, orders with disparate shipping & billing information, or purchases made with a Gift Card are refunded through an Easy Exchange Card, which can be used for future purchases online or in Macy's stores.
Potential Shipping Delays
Though Macy's endeavors to ensure efficient and prompt delivery, there may be unexpected circumstances leading to shipping delays. These include:
- Weather disruptions: Severe weather can impact logistical processes, from operations at distribution centers to delivery personnel's driving conditions. Hurricanes, snowstorms, or extreme heat can disrupt expected delivery timelines.
- Technical glitches: Occasional technical disruptions in Macy's digital infrastructure, such as server downtime or tracking system issues, could affect order processing and dispatch.
- High order volumes: During high-traffic periods, such as holiday seasons or major sales, the significant surge in order volumes can potentially delay order processing.
In such situations, Macy's strives to communicate promptly with customers and expedite delivery. Your understanding and patience during these times are greatly appreciated.
Customer Feedback
«I truly appreciate Macy's free shipping policy for orders over $49. It's an efficient, stress-free shopping experience that I can enjoy from the comfort of my own home. If only they could include larger items in this offer!» - Laura M., Florida.